Frequently Asked Questions

We provide non-medical home care services including personal care (bathing, dressing, grooming), companionship, meal preparation, medication reminders, light housekeeping, transportation to appointments, and respite care for family caregivers. All services are designed to help seniors maintain independence and quality of life at home.

Absolutely. Every caregiver undergoes comprehensive background checks, drug screening, and reference verification before joining our team. We also provide ongoing training and supervision to ensure the highest quality of care for your loved ones.

Yes! We offer flexible scheduling to meet your needs. Whether you need just a few hours per week for light assistance or full-time live-in care, we can create a schedule that works for you. You can also adjust the level of care as needs change over time.

That's completely normal, and we're here to help! We offer a free in-home consultation where we assess your loved one's needs, discuss your concerns, and recommend an appropriate level of care. There's no obligation, and we'll answer all your questions to help you make an informed decision.

Coverage varies depending on your specific insurance plan, long-term care policy, or VA benefits eligibility. Some clients use long-term care insurance, VA Aid & Attendance benefits, or Medicaid waiver programs to help cover costs. We're happy to discuss payment options and provide documentation you may need for reimbursement. Call us at [PHONE] to discuss your specific situation.

In many cases, we can start services within a few days of your initial consultation, depending on caregiver availability and your schedule. For urgent situations, we'll do our best to accommodate your needs as quickly as possible. Contact us today to discuss your timeline.

Absolutely! We encourage you to meet your caregiver before services begin. We carefully match caregivers with clients based on personality, interests, and care needs. If for any reason the match isn't perfect, we'll work with you to find a better fit—your satisfaction and comfort are our top priorities.

We have backup plans in place to ensure continuity of care. If your regular caregiver is unavailable due to illness or emergency, we'll arrange for a qualified replacement caregiver who has been briefed on your loved one's care plan. We understand how important consistency is and work hard to minimize disruptions.

We serve Ball, Pineville, Alexandria, and surrounding communities throughout Rapides Parish in Central Louisiana. If you're unsure whether we serve your area, please call us at [PHONE] and we'll let you know right away.

Getting started is easy! Simply call us at [PHONE] or fill out our contact form to schedule a free consultation. We'll visit your home, discuss your needs, answer your questions, and create a personalized care plan. There's no obligation and no pressure—just honest answers and caring support.